Submit a request – Help Center & FAQs

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Your email address

What is your hotica.com username?

Please enter your hotica.com username spelt correctly.

What is the email address you have used to register your hotica.com account?

Please input your email address associated with your hotica.com account

What was the date and time you experienced these issues?(optional)

Are you a User or a Host?

Please let us know the username(s) of the User(s)/Host(s) with which you have experienced these issues:

If you had any other applications open when you had these issues, please let us know what they were:

What Device were you using?

Please input: Brand, Model, Operating System

What Browser were you using, if possible please specify the version as well?

The browser version is usually found in the browser help area in the "About" section.

Do you use a wired (ethernet) or wireless (wifi/data) connection?

If you were on wireless, were you on WiFi or Data? If you were on Data, was your connection at least 4G, with a strong signal?

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Description

Please enter the details of your request. A member of our support staff will respond within 48 hours. Please check regularly your spam/junk folders too, in case the email response ends up there.

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