Submit a request

Please choose your issue below

Your email address

What is your hotica.com username?

Please enter your hotica.com username spelt correctly.

What is the email address you have used to register your hotica.com account?

Please input your email address associated with your hotica.com account

What are the first 6 digits of the card number?

What are the last 4 digits of the card number?

What was the exact Date and Time you tried to purchase?

How many tokens were you trying to purchase?

Were you able to purchase successfully?

Please select the relevant selector corresponding to the status and nature of your transaction issue and add further info in the Description box below, along with screenshots, if any available.

Which email address did you use when trying to purchase??

Subject

Description

Please enter the details of your request. A member of our support staff will respond within 48 hours. Please check regularly your spam/junk folders too, in case the email response ends up there.

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